Marketplace Connect brings your selling channels — Shopify, eBay, and Kleinanzeigen — into Ottili ONE so orders, listings, and customers live in one place instead of three dashboards.
Connect a channel
1. Go to Settings → Modules → Marketplace Connect.
2. Choose a channel and authorise the connection.
3. Pick what to sync (orders, products, customers).
4. Review the permission scope — connections are read-and-prepare by default.
Unified operations
- Orders*: channel orders appear in Business Hub, normalised to one format.
- Inventory*: stock levels stay consistent across channels.
- Listings*: create and update listings from one product source.
- Customers*: buyers are matched to your customer records.
Safety
Writing back to a marketplace or messaging a customer always goes through approval first. Connecting a channel never hands over control.
Tips
- Keep one product source of truth (Ottili Shop or Business Hub) and sync outwards.
- Use Flows to automate listing updates and order follow-ups across channels.
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